FAQs - LearningPotato

Do we have to pay anything as commission?

No. A tutor doesn't have to pay anything as a commission to the Company. We work as an aggregator where we will pay the tutors for their respective assignments.

How will the company pay the tutors?

The company will pay the tutors on a monthly basis after the tutor starts the assignment with us. The payment will be done either online or through a cheque.

What is the process to register as a tutor?

The tutor has to fill the Google Form and save the WhatsApp number of company representative from whom he/she will receive WhatsApp broadcasted messages of tutor requirement.

Do we need to sign any contract with the company?

No, you don’t need to sign any contract with us. But, on starting an assignment for LearningPotato every tutor must sign a Memorandum of Understanding (MoU) with the company for confidentiality purposes.

What if I get a full time job and I am not able to continue with the assignment?

No need to worry. If you can't continue with your assignment due to any personal or professional reason, all you have to do is, inform the company’s representative and we will assign another tutor as per the student's requirement so that no inconvenience is caused either to the student or the tutor.

Does the tutor have to conduct exams as well?

Yes, as a part of his/her assignment the tutor must conduct the exam for continuous evaluation. The exam however should not be conducted during session hours. The tutor must set a question paper and hand it to the student's parents/guardians who will get it solved from the student during the weekend. The tutor will evaluate the answers and give the score along with feedback.

How many days in a week does the tutor have to take sessions?

It depends completely on the student's requirement and preference. However, the session must be conducted at least twice a week.

Can I take more than one assignment or is there any limitation on how many assignments a tutor can take?

There is no such limitation from the company. However, the time and schedule of the previous assignment can't be compromised for the new assignment.

Is there any guarantee of academic grades/marks that the tutor has to give?

No, the tutor is not expected to guarantee his student's academic grades/marks. But the tutor's teaching skills and methods are subject to continuous monitoring by the company. The company will also take timely reviews from the client/student regarding tutoring.

What if an assignment is not completed by tutor in the given time frame and the tutor needs more number of sessions, will he/she get paid for it?

While calculating and allotting the sessions, the company already takes into consideration some buffer period for extra sessions and the payment is decided in advance accordingly. Hence, there won't be any extra payment if the tutor fails to complete his/her assignment in the stipulated time.

What if a faculty can’t attend the session on any particular day?

If because of some reason, a tutor or a student can’t attend the pre-decided session, the person who can’t attend the session must inform the counterparty about the same, at least 1 hour before the session and has to cover the session by taking either extra session or by taking regular session for extra time.

Do you provide demo classes?

Yes, there will be a free demo in which the tutor will take a 1-hour teaching session. One facilitator from LearningPotato will also be present for the demo in order to review the tutoring. The tutor will be asked to continue further sessions only if the facilitator finds his/her tutoring satisfactory and the student and parents are comfortable with it. Otherwise, we will assign another tutor.

Will the tutors conduct tests at regular intervals?

Yes, we believe in a continuous evaluation process and thus have a set procedure of conducting tests regularly. Our tutors strictly adhere to the rules.

What if parent/student is not satisfied with the tutoring? Will LearningPotato take responsibility in such cases?

Yes, if after the start of the assignment a student and/or parents are not satisfied with the tutoring, we will assign a new tutor without any additional charges. The same process as of appointment of a new tutor will be followed. i.e. Demo by the tutor, Review by LeanringPotato Facilitator, etc.

What if students get disturbed due to change of tutors?

When a new tutor is assigned it is quite natural for the students to be disturbed as the teaching pattern changes. But, LearningPotato with its best course execution techniques tries to minimize this disturbance. We have a set procedure to change a tutor and student's convenience and learning are of utmost importance while changing tutors.

What about security in home tuitions set up?

LearningPotato hires tutors only after a thorough background check and a personal interview (consisting of personality test questions and domain test questions of subjects the tutor is interested in teaching). Thus, we make sure that we are providing a secure service.

Do we need to pay any commission fee?

No, we don’t charge a commission fee to anyone. The student needs to pay only for the regular tuition on a monthly basis.

Does LearningPotato share contact details of their previous clients for reference purpose?

No, we don’t share the contact details of our clients for reference at any cost. To prove our service quality we provide a free demo by experienced tutors which give a fair idea about the tutor and the institute.

What if the tutor leaves the assignment for some personal reasons? Will LearnigPotato take responsibility?

Yes; at LearningPotato, we customize the learning experience by assigning tutors who are the best fit to address a particular student's need. In case of any difficulty/inconvenience to either the student or the tutor, we take complete responsibility. The same procedure for changing the tutor in case the client is not satisfied will be followed in this case as well.

What if a student cancels the session because of any personal reason?

What if the faculty is good with one particular subject and not with others?

LearningPotato provides tutors as per the student's needs and the tutor's proficiency in respective subjects. In the case where a student needs tutoring for multiple subjects, we will assign a single tutor only if he/she is proficient in the subjects else we will provide for more than one tutor. We will take care of the schedule and arrange it as per the student's convenience.

For how many days in a week and for how much time will the tutor teach?

The scheduling of a number of days in a week and time duration (hours) is decided during the demo as per the need of the student and the availability of the tutor.

How many classes will be there in a week?

The number of classes depends upon the subject you’re choosing to learn. Ideally, we have classes 5 days a week or alternate days, depending upon students and teacher's availability. Learning Potato strives to deliver knowledge-enriching classes helping students grow at a rapid pace.

How can my child clear his/her doubts instantly during the online class?

Since we provide one-to-one Online classes to students, they can clear their doubts instantly in between the lectures themselves. Our teachers also give some specified time for Question and Answer sessions to clear the doubts before finishing any topic.

We also provide students to ask their doubts in the following classes after the topic is over.

Are the demo classes free?

Learning Potato provides One free demo session to students to understand and build confidence with the teacher. If a student likes the demo session, he/she can enroll in online classes or home tuition according to convenience.

Can we choose the timing of the classes?

Yes, students can discuss and fix a particular time that suits their schedule and the availability of the faculty. We leave this decision on students and faculties to match the preferred timings according to their suitability.

Will the teachers also help with school homework?

LearningPotato does not encourage students to complete their homework at the time of tuition. Though our teachers are always there to clear any doubt that students encounter while completing their school homework.

Do you give lesson notes and homework?

Yes, our teachers do give lesson notes for sessions wherever necessary. We encourage students to make their own notes and our teachers assist them in developing this habit. Learning Potato does not encourage spoon-feeding. Making handwritten notes at this stage helps students in future endeavors too.

Our teachers give homework only when it's necessary for students to understand a topic in detail and work on building strong concepts.

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